AI Automation — Agents, Workflows & Voice

/Automate the repetitive.
Keep the human advantage.

Our AI automation services qualify leads, answer customers, book meetings, and move work forward — integrated with the tools your team already uses.

Human-reviewed workflows
Built around your process
Secure integrations

Get your free automation audit

AI automation specialist reply within 48 hrs

No spam. No sales pitch. Just an honest audit.
The problem

/Manual work is compounding.
Your team is the bottleneck.

Repetitive handoffs, copy-paste reporting, slow lead response, and disconnected tools steal hours every week. We map the workflow first, then automate only the parts that should be automated.

The receipts

/Manual work has a real operating cost.

Every disconnected tool and manual handoff quietly taxes your team's time and your customers' patience.

0%
of deals go to the vendor that responds to a lead first
SOURCE: HARVARD BUSINESS REVIEW
0%
of the average workday is lost to repetitive, automatable tasks
SOURCE: MCKINSEY
0%
of customers expect an immediate response to a query
SOURCE: HUBSPOT
0x
more likely to qualify a lead when contacted within 5 minutes
SOURCE: INSIDESALES RESEARCH

That's exactly what we fix — with a system built for speed, consistency and follow-through, as one team.

PITFALLS TO AVOID

/Common AI-automation mistakes.

The pitfalls we see most often when teams ship AI without a senior engineer — and how we fix each one.

Chatbots without grounding

Slapping GPT on a website with no RAG, no evals and no guardrails. It hallucinates, upsets customers, and burns tokens for no revenue.

Automating chaos

Automating a broken process just makes bad output faster. We map, redesign and instrument the workflow before we automate a single step.

Model-of-the-month churn

Rewriting everything each time a new model drops. We build with abstraction layers so you swap models without rewriting workflows.

No evals, no observability

Shipping AI to production with no eval suite and no monitoring. Silent regressions in quality don't stay silent for long.

THE FIX

A senior-led AI automation team

/We turn disconnected work into an intelligent operating system.

Dunpol is a specialist AI automation agency built for how modern operations work — workflow design, integration and measurement, run by senior operators. We map your processes, connect your tools, and turn manual busywork into automated, reliable systems. No junior implementers, no template workflows.

  • Senior automation architect on every project
  • Built for HubSpot, Salesforce, Slack & more
  • Error handling & audit logs on every flow
  • 90-day performance guarantee
Paid Ads Dashboard
Services / 04 Agents

/One AI team.
Four jobs done.

Every conversation — captured, qualified, and converted. While you focus on the work only a human can do.

01

Replies to every DM, instantly

Instagram, WhatsApp, Messenger, X — AI answers in your tone within seconds, day or night. No lead waits, no message slips.

Live
< 8s avg reply
02

Books meetings while you sleep

Qualifies the lead, checks your calendar, negotiates a slot, and sends the invite — all inside the same chat thread.

Live
3.2× more booked calls
03

Handles queries on your site

Trained on your docs, pricing and FAQs. Resolves 80% of questions and quietly hands the rest to a human with full context.

Live
80% auto-resolved
04

Takes the calls you'd miss

A natural-sounding voice answers in one ring, qualifies the caller, books or routes — and drops a transcript in your CRM.

Live
Answers in 1 ring
Step 05 — Your move

Deploy your AI team in under a week.

01 Social media

/Replies to every DM and
comment in seconds.

Lumen Assistant
• Online now
Type a message...
Avg. 4s response +38% DM-to-sale
01

We connect your accounts

Instagram, Facebook, TikTok, X — secure OAuth, no scraping.

02

Lumen learns your voice

It reads your past posts, FAQs, and product catalog in minutes.

03

Replies, comments, escalates

Auto-answers easy stuff; tags humans only when it matters.

04

Reports on what works

See sentiment, response time, and conversion per channel.

02 Scheduling

/Books meetings while
you're gone.

This week
Lumen suggests times based on your real availability.
Auto · 27 booked
Mon
Tue
Wed
Thu
Fri
09:00
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Booked AI suggested Free
Meeting booked with Devon K.
Thursday · 2:00 PM — 2:30 PM
30 min Google Meet Confirmed
Lumen: "Sent invites + a Loom intro. I'll send a reminder Wednesday and reschedule if Devon needs."
Google
Calendar sync
Outlook
365 sync
Apple
iCloud sync
03 Voice

/A real-sounding voice that picks up on the first ring.

Inbound · +1 (415) 555-0193
Sarah from Northwind
00:42
Live transcript
Lumen Thanks for calling Northwind — I can book, quote, or take a message. What can I do?
Sarah Hi! I want a quote for a 50-person event next Friday.
Lumen Got it — outdoor or indoor, and roughly what budget?
Sarah Indoor, around 6k.
Lumen Perfect, I'm pencilling Friday 6pm and emailing you the quote now. Sound good?
Picks up 24/7
Zero missed calls, ever. Forwards to you when it matters.
32 languages
Detects the caller's language and switches automatically.
Spam-safe + recorded
Filters robocalls. Full transcripts in your dashboard.
04 Website chat

/Sits on your site and turns visitors into customers.

yourstore.com
Lumen Assistant
• Online now

One line of code adds a chatbot that actually reads your catalog, your policies, and your tone — then sells like your best rep.

+27%
conversion lift
<2s
first response
24/7
coverage
1 line
to install
// add to your site
<script src="https://cdn.lumen.ai/agent.js" data-id="acme"></script>
AUTOMATION PILLARS

/Six AI building blocks. One
integrated operating layer.

Every deployment combines these six building blocks — tuned to your data, tools and stage of AI maturity.

CHAT 01

Custom AI assistants

Branded chat assistants for support, sales and internal knowledge — RAG-grounded on your data.

WORKFLOWS 02

End-to-end automations

Multi-step workflows across CRM, email, Slack and databases — the manual work quietly disappears.

AGENTS 03

Multi-step agents

Reasoning agents that plan, call tools, verify results and hand off to humans only when needed.

RAG 04

Retrieval systems

Company-specific search + Q&A on docs, tickets, Notion, transcripts — always grounded, always cited.

CONTENT 05

Content pipelines

Briefs → drafts → publish → distribute pipelines that keep a human in the loop where it matters.

OPS 06

Back-office automation

Invoice, receipt, contract, ticket triage and reporting workflows — no more copy-paste operations work.

MODEL RADAR

/Always-on model and framework
tracking.

Models, frameworks, benchmarks and integrations tracked weekly — so your stack stays modern and cost-efficient.

01

Model releases

Weekly tracking of new frontier models — GPT, Claude, Gemini, Mistral — and their impact on cost + quality.

02

Latency + cost

Continuous benchmarking on your workflows so we hot-swap to a cheaper or faster model without regression.

03

Eval + regression

Automated eval suites catch quality drift when a model updates — no more silent regressions in production.

04

New integrations

First-mover access to new APIs (Slack, HubSpot, Notion, Stripe) — bring them into your workflows on release.

05

Security posture

PII, prompt-injection and data-leakage audits every sprint — SOC2 + GDPR posture reviewed continuously.

06

Agent frameworks

Tracking LangGraph, CrewAI, AutoGen and OpenAI Agents — you get the framework that fits, not the trend.

THE STACK

/The AI stack powering every
workflow.

20+ models, frameworks and integrations — orchestrated into a single, senior-led architecture so every assistant, agent and workflow ships on purpose.

O
OpenAI
A
Anthropic
G
Gemini
M
Mistral
G
Groq
T
Together
P
Perplexity
N
n8n
Z
Zapier
M
Make
L
LangChain
L
LangGraph
V
Vercel AI
P
Pinecone
S
Supabase
W
Weaviate
S
Slack
H
HubSpot
T
Twilio
N
Notion
MODELS & INFERENCE

OpenAI, Anthropic, Gemini, Mistral, Groq, Together, Perplexity.

ORCHESTRATION

n8n, Zapier, Make, LangChain, LangGraph, Vercel AI SDK.

DATA & INTEGRATIONS

Pinecone, Supabase, Weaviate, Slack, HubSpot, Twilio, Notion.

Why Dunpol

/Six reasons brands stick with us.

What changes when automation is run by a senior specialist — and how it stacks up against DIY and other agencies.

Senior-led on every project

Every project run by a senior automation architect — no junior handoffs, no templates.

Workflows + chat + voice as one

One integrated system across chat, voice and backend workflows — built to work together, not as disconnected tools.

Tied to revenue, not vanity

Every report ties automation work to hours saved, response time and pipeline — not just tasks completed.

Ship weekly, not quarterly

Weekly builds with clear scopes — you see new automations live every 7 days.

90-day performance guarantee

Measurable movement in 90 days — or we work for free until the metrics move.

In-house engineering & integration team

Workflow design, chatbot build, voice setup and CRM integration — all handled by the same senior team.

The comparison

/Us vs. DIY vs. other agencies.

Attribute Dunpol DIY / In-house Other agencies
Senior automation architect on every project
In-house engineering & integration team
Weekly transparent reporting
Fixed scope, no surprise invoices
Workflows + chat + voice in one team
Rotating junior implementers

/Results & case studies

Real numbers, real growth. See how we've helped businesses dominate search.

Replatformed PDPs and built a topical hub around alpine layering. Now ranks #1 for 14 commercial heads.

Read summary
organic revenue / 9 mo

Programmatic comparison pages plus a digital-PR engine that earned 84 editorial mentions in two quarters.

Read summary
MQLs from search

Hreflang re-architecture across 6 markets and a Google Shopping feed rebuild for European roll-out.

Read summary
incremental aRR

Local landing system, GBP optimization and a review-velocity loop tied to post-service SMS.

Read summary
in 38 of 41 cities
TESTIMONIALS

/In their own words.

"Within six months we went from page 3 to owning the top of page 1 for our category. It's the highest-ROI channel we run today."

★★★★★
Sarah Chen
Head of Growth
+312% organic sessions

"Every other agency sent us a report. Dunpol sent us rankings, revenue and a senior lead who actually picks up the phone."

★★★★★
Marcus Reid
Founder, Northline Goods
+248% non-brand revenue

"They cracked AI Overviews and ChatGPT citations before any of our competitors even knew what AEO was. Game-changing."

★★★★★
Priya Natarajan
VP Marketing, Formora
63 AI citations / mo
Pricing

/Pay for an employee. Get a whole team.

No setup fees. Cancel anytime.

Starter

For small shops getting their first AI teammate.

$199 /mo
  • DM + Comment Autoreplies
  • Website Chatbot
  • Email Support
Start free trial
Most popular

Growth

Voice + social + scheduling — fully on autopilot.

$499 /mo
  • Everything in Starter
  • Inbound AI Receptionist
  • AI Calendar Booking
  • Unlimited Conversations
  • Slack Handoff
  • Premium Live Support
Book a demo

Scale

Multi-location, multi-brand, multi-language.

Custom
  • Dedicated success manager
  • Custom AI Automations
  • SSO + audit logs
  • 99.99% SLA
Talk to sales

Built for serious teams

/Everything you'd expect. And a few things you wouldn't.

Realtime voice that sounds human.

Sub-300ms latency. Interruption-aware. Switches languages mid-call.

SOC 2 + GDPR ready

Your data is encrypted, isolated and never trains foundation models.

38 languages

Native fluency, not translation.

Smart handoff

Escalates to a human when stakes are high.

Analytics that close the loop

See which agent drove which deal, down to the message.

Industries

/Tuned for the way your business actually runs.

E-commerce

Recover carts, answer product Qs, upsell on chat.

Healthcare

HIPAA-aware intake, scheduling and reminders.

Legal

Qualify cases, route urgent matters to partners.

Real Estate

Book showings the moment a lead comes in.

Education

Admissions guidance and 24/7 student support.

Home services

Quote, schedule and dispatch — all hands-free.

More growth services

/Continue building your growth system

Automation works hardest when the rest of your growth system is aligned. Pair AI automation with the channels that generate demand, convert it, and keep customers coming back.

/Frequently
asked questions

Got questions? Dunpol has answers. Here are some of the things our clients ask us most before getting started.

Most single-workflow automations (chat, lead routing, follow-ups) go live in 1-2 weeks. Multi-system integrations with your CRM and calendar typically take 3-4 weeks.
Workflow mapping, chatbot and voice agent setup, CRM and calendar integration, error handling and monitoring, and a 30-day tuning window after launch — everything needed to run reliable automations without an in-house engineer.
A full audit maps every manual handoff in your current workflow, flags where leads or tasks fall through the cracks, and prioritizes which processes to automate first. You get a clear roadmap — and if you start with us, that first audit is free.
HubSpot, Salesforce, Slack, Google Workspace, Calendly, Twilio, and most CRMs and helpdesks with an API. We build around your existing stack instead of forcing a switch.
Both. We build customer-facing chat and voice agents alongside backend automations like lead routing, reporting and follow-ups — so the whole system works together, not as disconnected pieces.
No. Automation handles the repetitive parts — data entry, first response, scheduling — so your team spends time on the judgment calls and relationships only a person can handle.
Both. Scope is tailored to your stage — from a single chatbot for early-stage brands to multi-system, multi-location automation for global teams.
Plans start at $199/mo for a single automation, with most growing brands investing around $499/mo for a multi-channel setup. Enterprise and multi-location accounts are custom-priced.